Customer Access
Customer Access
We provide tools to make life easier for our customers. We understand the value of your time, and we continually optimize our tools to maximize your satisfaction. We offer on-site amenities such as dedicated customer offices and telephones, wireless internet access and direct connection to the engineers working on your project. Once your machine leaves our facility, we offer programming support, remote access and immediate customer service to keep your equipment running efficiently with minimal downtime.
Sending and Receiving Large Files
Project information often includes the requirement to exchange large files like images, videos, etc. Our email servers allow 5mb. For files larger than these you can use the link below. This allows our customers to send and receive large files up to 2gb with ease.
Click here to send large files
Virtual Meetings
Sometimes our customers don't have time for a visit and a telephone call isn't enough. INVOTEC offers virtual meetings with live video that help our customers stay involved in design reviews, debugging and build status reviews.
Click here to attend an INVOTEC virtual meeting
Customer Service
INVOTEC is always open to help our customers. If an issue arises while our machine is at your plant, you can contact INVOTEC with immediate support. To speak to a member of our engineering staff about a current or past project, please click the link below.
Click here connect with our engineering staff
Contact Us Now
Unhappy with the customer service you are getting from your current provider? Contact us to see how we can help you with your manufacturing problems.
